Privacy Policy

SurgeXRP Privacy Policy

Last Updated: April 2026

SurgeXRP ("we," "us," or "our") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the SurgeXRP platform.

1. Information We Collect

Personal Identification Information — When you register and complete KYC verification, we collect your full legal name, date of birth, government-issued ID number, residential address, email address, and phone number.

Financial Information — We collect wallet addresses, transaction history on our platform, and payment information necessary to process investments and distributions.

Usage Data — We automatically collect information about how you interact with the SurgeXRP platform, including IP address, browser type, device information, pages visited, and time spent.

Communications — If you contact us, we retain records of those communications to help resolve issues and improve our services.

2. How We Use Your Information

We use the information we collect to:

• Verify your identity and comply with KYC/AML regulatory requirements

• Process investments, income distributions, and withdrawals

• Provide and maintain the SurgeXRP platform

• Send important service and account notifications

• Detect and prevent fraud, money laundering, and other illegal activities

• Comply with applicable legal obligations

• Improve our platform, products, and services

We do not sell your personal information to third parties for marketing purposes.

3. How We Share Your Information

We may share your information with:

Identity Verification Partners — Third-party KYC/AML service providers who verify your identity as required by law.

Legal and Regulatory Authorities — Where required by applicable law, court order, or regulatory obligation, we may disclose your information to government authorities or law enforcement.

Service Providers — Trusted third-party vendors who assist in operating our platform (e.g., cloud hosting, analytics, customer support), subject to strict confidentiality obligations.

Business Transfers — In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

4. Data Retention

We retain your personal information for as long as your account is active, and for a minimum of five (5) years after account closure to comply with anti-money laundering and financial record-keeping regulations. Transaction records may be retained longer where required by law.

5. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you

• Request correction of inaccurate or incomplete data

• Request deletion of your data (subject to legal retention requirements)

• Object to or restrict certain processing of your data

• Request a portable copy of your data

To exercise any of these rights, contact us at [[email protected]].

6. Cookies & Tracking

We use cookies and similar tracking technologies to improve your experience on the SurgeXRP platform. You can control cookie settings through your browser preferences. Disabling certain cookies may affect platform functionality.

7. Security

We implement industry-standard technical and organizational security measures to protect your information against unauthorized access, loss, or misuse. However, no digital system is completely immune from risk, and we cannot guarantee absolute security.

8. International Transfers

SurgeXRP may process your data in countries other than your country of residence. Where required, we ensure appropriate safeguards are in place to protect your data in accordance with applicable data protection laws.

9. Children's Privacy

The SurgeXRP platform is not intended for individuals under 18 years of age. We do not knowingly collect personal information from minors.

10. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or prominent notice on the platform. Continued use of the platform after changes constitutes acceptance of the updated policy.

11. Contact Us

For privacy-related inquiries, contact our Data Protection Officer at [[email protected]]